latest stable release: 5.0 download changelog
Interleave is designed to track and process "entities". One can attach files to such an "entity", own it, assign it, put alerts on it, prioritize it, publish it, invoice it, etcetera. The point is that the system doesn't decide what an entity is, you do!
Interleave is multi-lingual and is fully customizable. Your webmaster will need about half an hour to get it up and running, after which it takes about another 30 minutes to import your data - and off you go.
The advantage of Interleave over similar software is the way it can be configured. Wether you want to register customer requests, computer assets, help desk tickets, or just your own to-do list (or all together in one database), it can be simply modified to act the way you like it to act. Virtually everything can be adjusted to your needs. Interleave doesn't tell you how to do your work, it simply supports your way of doing it.
Our goal is to prove the saying "If it sounds to good to be true, it probably is too good to be true" wrong.
You can add extra fields (textboxes, drop-down menus, etcetera). You can also create fields with formulas to calculate values based on other field values. You can create custom reports, and all text in the application can be modified. Futhermore all the priority- and status variables can also be adjusted to your needs, including the colors. Interleave supports so-called language masks; easy-to-make lists enabling you to change any text in the application and the reports. For instance; the language mask "CHANGE REQUEST DB" turns Interleave from handling customer requests (the default) to a Change Management application. Many of these masks can be auto-installed using the administration interface.
Because of Interleave's simple setup, it's easy for new users to get used to the user interface. It's clean and clear, so you're up and running with your department within a day. Next to that, customers could from now on start register their own request using the limited interface Interleave provides. It's even possible to hook up your e-mail system with Interleave in a way that customers can e-mail their requests - they will appear on the "incoming request" list automatically. If desired, customers can track their request on-line until closure. Triggers enable you to implement your current work flow processes into Interleave.
Using the OpenID protocol, LDAP, Active Directory or REALM it's easy to integrate Interleave into your current authentication mechanisms. Of course you can also just use Interleave's built-in authentication.
Hook up your corporate e-mail system in a pich, be it Microsoft Exchange, Lotus Notes or Novell Groupwise; import directly from these systems or even use them to mail directly to and from Interleave.
Using Interleave's "Event Triggers" you can create workflows. Using event triggers you can make Interleave action on certain events like the value change of a field. As an example; when the status of a record changes from "Open" to "Closed", inform the customer that his ticket has been closed, using a given e-mail template. They can also be used for common things like approval processes; when an entity reaches a certain status, the appropriate person is notified that he/she has to approve something
Virtually everything you see or create with Interleave can be templated - and it's not the layout of the application itself. E-mails which are sent are based on a template; in this template you can use all data stored in your database in an easy way - you don't need to be a programmer to understand how to create such a template.
Interleave supports exporting and importing of all its data. It even has a "I don't want to use this anymore"-option which dumps all contents to a directory structure on disk enabling you to keep working with your Interleave data. It's also able to create command-line PDF-summary reports for batch usage. The management summary gives you a perfect view on everybodies whereabouts, the most active customers, most slow requests, etcetera.
In short, Interleave can create reports in XML, RSS, HTML, Excel, CSV, RTF (MS Word), and in images such as Gantt-charts. You can even create your own export interfaces based on any specification to interface with other applications.
Interleave is able to generate invoices based on the data you register in the database and will create mailmerges based on the customers and tasks registered by you and your employees. These documents are based on templates which can be created using your favourite text editor (MS Word, OpenOffice) and thus be fully compliant with your companies style, including logo's, disclaimers etcetera.
Starting from 4.0 Interleave can also be used as a CMS system. You could even use it as your primary CMS for large websites. Using all features like user authorization levels and workflow you can publish information about projects, tasks or whatever it is you keep in Interleave to the outside world which could be the internet our your corporate intranet. In fact, this very page is not served as a normal page, it's generated by Interleave. As you may expect Interleave as CMS is designed for heavy use; it pre-caches all pages for fast serving.
Interleave is designed to be used in serious enterprises. As such, it supports database clustering, Active Directory/LDAP/OpenID user management, database maintenance and much more stuff you may expect of an application which is mission-critical for your business. Next to that, Interleave has been around since 2001 and it has proven it's robustness.
You may expect nothing less than the best administrative interface ever. You're in total control of everything that happens. At the same time it's self-supporting so you don't need a bunch of administrators to maintain it.
As all applications, Interleave probably contains bugs. However because it's open-source software faulty routines are discovered and fixed very fast.
Interleave Supports on-line patching which is useful to quick-fix a bug. This can come in handy because like all other software Interleave also contains bugs. Using easy-to-write modules you can also communicate with other applications in your company landscape. Hook up your e-mail or ERP system in a pinch!
As Interleave supports WebDAV a.k.a. webfolders, there is no need for project network directories anymore; simply check out your file, edit it online (from the office, or at home) and check it back in. Always access to your and your collegues' data!
Here's a list of some of the ways Interleave is known to prove its value:
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Using the available plugins, or by writing a plugin yourself, it's quite easy to connect Interleave to another application. With the InsertPlugin entities can be added from within other applications. As an example; when a transaction system logs all transaction logs into Interleave, it will leave you with a powerful frontend to control your transactions, export reports, and create statistics.
If you like to take a look at Interleave with full functionality, click the demo link above.
improved by interleave
